Privacy Policy –

This statement explains how (“we” and “our”) handles and uses data it collects about its subscribers and visitors for processes relating to the operation and activities of the site.

When changes are made to this statement, we will publish the updated version to our website.

The controller for your personal information is Andrew Knights. The person responsible for data protection at the time of issue, and the person who is responsible for monitoring compliance with relevant legislation in relation to the protection of personal information, is the Webmaster.

The normal legal basis for processing your personal information is your consent, which you gave at the point of providing your personal information to We will assume that if you unsubscribe, you withdraw your consent for us to process your personal information and, in those circumstances, any data processing we continue to do will be because it is in our legitimate interest to do so (e.g. retaining historical records of purchases). You may ask us for further information on these matters at any time if you have specific concerns.

How your data is used by

We collect and process your personal information, as specified below, for a number of purposes, including:

  1. maintaining your personal details (i.e. your name, preferred contact details), including ensuring effective communications with you;
  2. maintaining financial records (i.e. payment for any goods shipped by or via the BigCartel store);
  3. maintaining information on your oboe and oboe reed preferences to best provide information to you to help enhance your enjoyment of the instrument;

If you have concerns or queries about any of these purposes, please contact us.

How we share your personal data

  • Personal data is not shared outside of, except for its storage in our email marketing system and online shopfront

We may also be subject to a legal requirement (with or without your consent) to share your personal information a government agency (such as the police or security services or other statutory authorities with investigatory powers ) under special circumstances (e.g. relating to tax, crime or health and safety). Where possible, we will notify you of our intention to share such information in advance.

Your rights

You have the right: to ask us for access to, rectification or erasure of your personal information; to restrict processing (pending correction or deletion); to object to communications; and to ask for the transfer of your personal information electronically to a third party (data portability).

Some of these rights are not automatic, and we reserve the right to discuss with you why we might not comply with a request from you to exercise them.

If you have questions or concerns about your personal information, or how it used, please speak an officer of the society.

If you remain unhappy with the way your information is being handled, or with the response received from us, you have the right to lodge a complaint with the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, SK9 5AF (

Last updated: 25 May 2018